How to craft S.M.A.R.T. experiences 

This presentation provided a framework and inspiration for workshops held on the Cilento coast in Italy, at the annual conference of ABTOI (Association of British Tour Organisers to Italy).

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We'd love to help you craft S.M.A.R.T. experiences.

Based on years of research by leading psychologists, it's clear that these are the types of experiences that will surprise and delight your clients so that they're more likely to remember their trip with you, tell their friends about their trip with you, and book another trip with you.

Contact James at james@thefish.co or call +44 (0) 7782 19 88 82 today to create experiences that help you and your company be top-of-mind, tip-of-tongue — and successful.